Customer Support & Escalation Desk

Multi-Channel Help & Refund Center

Linked directly to Booking IDs for resolution, ticket messaging & automated cancellation refund processing.

Active Support Tickets (1)

#tkt_7710in_progress

Request regarding luggage space and Mandi pickup stop

Customer: Rahul Sharma (+91 98765 43210)

Booking: bk_9981018/6/2026

Ticket #tkt_7710Category: booking_inquiry

Request regarding luggage space and Mandi pickup stop

Assigned Agent: Priya Mehta (Customer Support)

Rahul Sharma(customer)

Hi support team, can I carry 2 extra suitcases on the Manali Volvo bus?

2:00:00 PM

Priya Mehta (Customer Support)(support_agent)

Hello Rahul! Yes, each passenger is allowed 1 main trolley luggage + 1 handbag. Additional luggage is accommodated in the Volvo lower storage boot free of charge.

2:15:00 PM